HEART Certified Auto Care – Northbrook
At HEART, we’ve implemented systems that have been critical in building customer loyalty. We always take photos to show exactly what’s under the hood, so our customers understand any service recommendations. Through this process, we educate our customers about their cars; they are our partners, which is critical in building a long term relationship.
We restore your faith in auto care—not just through affordable service, but through 100% transparency, exceptional customer service, and community outreach that extends far beyond our shop. Our unparalleled level of service comes from a staff that averages 13 years of tenure. And as a result, HEART has over 700 five star ratings.
HEART stands for Helping Everyone Achieve Reliable Transportation. This acronym encompasses our mission, values and culture. Our name reflects who we are: a transparent, experienced auto shop at the HEART of the community with a sincere passion for our customers and our employees.